What Our Clients Say
We hope you’ll take a few minutes and read the what-clients-says we’ve collected. Many thanks to our customers who took time to tell us about their experience. We’ll keep trying to do our best and we’re very appreciative of the kind words.
Here’s what some of them have to say:
We have recently had the pleasure of working with the Kona container/Car Guy. What could have been the most anxiety producing event of our lives (moving from California after 30 years to begin a new life in Kona) was smooth and easy, thanks to Jim and Lauren. From the beginning, they took the time to answer our every question. They were patient, cooperative, pro-active, and easy to work with. We used their full services – from packing, loading, unloading, unpacking, furniture placement, and recycling of the packing materials. No detail was overlooked. Everything happened on time just as they said it would. Our car was waiting for us at the airport on our arrival – registered and insured. The service was glitch free, absolutely top notch, and we would recommend them without reservation.
Christine Masters and Alan Ribakoff
California to Kona, HI
We highly recommend The Kona Car Guy for moving household goods and vehicles! When recently moving from the Midwest to Kona, we found The Kona Car Guy made the move process very easy. The company communicated regularly and quickly. They fulfilled every promise/commitment and we found them to be honest and efficient. An actual company representative flew to our hometown to coordinate and organize the packing/loading of our container! Our items arrived on time and in good condition (only one item was slightly damaged). Way to go, Kona Car Guy!
Midwest to Kona, HI
We used Jim’s great service to move our beloved MINI Cooper convertible and a pallet load of our belongings from Spokane, WA to Kailua Kona, HI. We couldn’t be happier. On both ends Jim provided someone to come to our secure storage building to palletize our 25 bins and wrap them for shipping to Seattle to the Matson terminal. Our car was waiting for us at the Kona airport parking lot when we arrived. Our bins of belongings were delivered to our storage building rental unit until we could move them into our condo that was not yet ready for us to occupy. On both ends Jim had contracted with excellent small family businesses to prepare our goods for shipment and delivery. They were truly delightful people, reliable and on time. We recommend this company without reservation.
Jim & Ali Cason
Seattle to Kailua Kona, Hawaii
Mahalo Jim for an exceptional transport of our new car! Our move from the mainland has been very demanding. Transporting the car to the Big Island to arrive on a particular pick up date and without a scratch was one of our biggest concerns. But it arrived before schedule in immaculate condition. Knowing it was safe in your storage facility was comforting. We are more than satisfied with your service, couldn’t ask for better! Lauren, mahalo for guiding me through to make this happen.
Jim (Kona Car Guy) shipped 3 vehicles over for us from LA & Oakland in July 2013 and it was one of the smoothest parts of our move. At that time, including transport from Hilo to Kona, his rate was lower than doing it ourselves thru Matson. But what’s priceless is his experience, knowledge of the territory, advice and guidance thru the maze of paperwork, etc. Considering the number of people on the island who don’t follow thru, it’s great to report that Jim was always available when we needed him and the vehicles all arrived in good shape and when promised.
California to Hawaii
The service provided by Jim and Lauren McCain to move our household goods, garage contents, a motorcycle, and two cars from Los Angeles to Hawaii Island was just excellent. We had some very heavy items to move – large safe, table saw, jointer, planer, and a motorcycle – and a forklift was used to very easily get those heavy items into and out of the container. Our household goods were packed by Jim’s local Los Angeles team and nothing was damaged when we unpacked it, which was quite remarkable considering how fragile some of it is. We also took advantage of Jim’s concierge service for him to get our cars registered in Hawaii and after experiencing the hassle of me registering my motorcycle in Hawaii Jim’s car concierge service was worth every cent. My wife moved first and when her car got delayed in Honolulu he provided a free rental car for her until it arrived. Jim and Lauren take care of you in every possible way to take the worry out of the move and since we also had two dogs to move that was a lot of potential worry. I wholeheartedly recommend Jim and Lauren for any move within their move area.
We cannot thank Lauren and Jim McCain enough for the excellent, considerate, flexible, professional services they provided us in our move to The Big Island. Our car was delivered as promised, when promised, in perfect condition and our household goods container arrived with NOT A SINGLE DAMAGED ARTICLE. The efficient and courteous crew that unloaded it for us did a great job and made short work of that fully packed 20′ container in just one morning – even moving the furniture and boxes into their designated rooms for us.
What was most outstanding however was the amazing scheduling flexibility and courtesy they showed us while we were untangling a very complicated and time-consuming escrow situation on our new home. They went a very long way towards making what could have been a miserable experience so much better.
We enthusiastically recommend Kona Car and Container Guy’s relocation services to anyone who considers moving to The Big Island.
Andy and Kathy McKerral
The services of Kona Car Guy were outstanding. Our move of household goods, 26,000lbs, as well as a small garden tractor, arrived undamaged, on time here in Hawaii all the way from Alabama. My vintage F150 truck and a Honda Element were shipped separately and Kona Car Guy handled everything from pickup to delivery again on time, undamaged. We were knew exactly where everything was during transportation, and the prices were excellent. My wife and I would recommend Kona Car Guy without hesitation to anyone who has need of transportation/shipping services to the islands.
Derek and Susan Priest
Alabama to Hawaii
I had a EASY, FABULOUS experience with Jim, the Kona Car Guy in August 2011. I followed all of his precise instructions, and moving my car from Oakland to Hilo went off without a hitch. Mahalo Jim.
California to Hawaii
Jim did a fabulous job coordinating our two vehicles transport. One vehicle was shipped out of Alabama and the other vehicle we dropped off at the port in Oakland — it was a very painless effort because of all the efforts Jim did on his side. Thanks, Jim!
Yvonne S. Taylor
Alabama to Hawaii
Jim the Kona Car Guy has been a great help to us as we relocate to the Big Island. He shipped our car from Oakland at the lowest rate we could find, delivered it in great shape, stored it until we arrived and actually delivered it to the airport. Great service, reliable at a very good value. Plus he’s a good guy. I hear he throws a great luau.
Matt & Leanne
California to Hawaii
I have had Jim help me move a 4runner and a ford truck from California to Kona. Both arrived on time, without a problem. I have recommended Jim to others who had good results also.
California to Hawaii
Jim handled all of our shipping which consisted of a car by regular “car shipping”, a 40 ft. container, then 4 months later another container (20 ft). I have been a nuclear plant inspector and still am an airplane inspector, and you can rest assured if there was anything about Jim or his services we were not satisfied with that we would have not used him a second time. I have recommended him openly on the konaweb.com site as well as locally. I have never met Jim in person, but we really couldn’t have got our stuff handled as good as he and his contacts did. PLUS, he was a whole lot cheaper, which is normally always a suspect thing to me. Our 1st container had a collector car and 4 motorbikes as well as household and other items, the second one was mostly Karen’s precious items and the rest of the household items. Our second container was considerably overweight, and he even got it changed to a commercial rate to lower that charge! He was also great about keeping us posted about where things were and the status on the trips from Alabama. We recommend him 100%. If we ever lose our minds and move back to the mainland, he’ll be our man again.
Alabama to Hawaii
We used the Kona Car Guy to get our BMW convertible from the West Coast to Kona. We were pretty concerned about it getting to Hawaii safely, with no scratches, and the least amount of exposure to salt water as possible. We felt very reassured after speaking to him and he even recommended one of the specific ships that was enclosed rather than partially open to the salt air. We were kept informed every step of the way. He was able to get a price that was lower than the company quoted us. The knowledge he has of the shipping company’s schedule was very helpful. Kona Car Guy was even correct about the delivery date when the company themselves was incorrect. There is not a doubt in my mind that we would use Kona Car Guy’s services again and would highly recommend him to others planning to transport any vehicle.
Mary and Ray Peterson
New Mexico to Hawaii
I used Kona Car Guy to ship my car from Pittsburgh to Kona. I contacted Jim about 5 months prior to shipping my car to the big island to gather information. He made sure that all of my questions were answered and I felt that my car would be very safe. I had a set date that I needed my car delivered and he promised it would be here. Jim was very good about keeping me updated and what condition the car needed to be in for it be be shipped. It was delivered as promised on the day I needed it and I didn’t have to drive to Hilo as some of my other friends had done to pick up their shipped cars, since mine was delivered right to me. I would definitely recommend Kona Car guy to anyone who needs their car shipped, he does a wonderful job!
Pennsylvania to Hawaii
My wife and I shipped our two cars from Long Beach to Kona through Jim McCain/Kona Car Guy and Matson Shipping in August, 2011. I was referred to Jim by comments on the web site Konaweb. Jim properly questioned the wisdom of shipping one of our vehicles (a 1993 Mazda Rx7) but we shipped it anyway and he was right because it has been difficult to get work done on it over here. Anyway, he explained the shipping process clearly and it went smoothly. I believe the rate we paid for the shipping was as good or better than we could have received with anybody else, and Jim handles details with which most people (like me) have no experience.
California to Hawaii
Shipping my car was one of the least stressful parts of moving my household from Virginia to Hawaii, thanks to the Kona Car Guy! His door-to-door service was as close to that as it could be — the 16-car-carrier trailer picked my car up in the parking lot a block from my home. Next time I saw it was in Hawaii about 15 minutes away from our new shack in the woods (on a private road no car carrier could ever hope to traverse). When I went to pick up my car, I saw none of the salt spray residue that I’d heard about from others who shipped their vehicles here. On the contrary, my car was in pristine shape and obviously recently washed.
Virginia to Hawaii
When my husband and I moved to Kona last summer KONACARGUY took care of shipping our mustang from our driveway in New Hampshire to the Big Island. I didn’t need to worry about anything as KONACARGUY was very responsive and handled every detail of the shipment. The cost was less expensive than other shippers and the car was delivered without any damage. I would highly recommend KONACARGUY for anyone who needs to ship a vehicle without the stress.
New Hampshire to Hawaii
Aloha Jim! I want to Thank You for your swift and concise services. You were of immense help when I needed to ship my car to Hawaii. You were always available for any questions and gave me precise directions for this process. Every person that I was in contact with was efficient and very helpful!! My car arrived on time, no worries, no hassle. When my plane landed, I went directly to the shipping terminal and picked my car up that same day. What a smooth transaction! You made my move impeccably easy. Which set the precedence for the rest of my journey. I am grateful and appreciative and can confidently recommend your services to others. Thank you!
Washington to Hawaii
We moved from Philadelphia Pennsylvania to the Big Island with the help of Jim McCain……..actually we couldn’t have done it without him. My husband had to travel out to the island before me so I was left alone to pack and move the entire house. Jim sent my husbands car over first so he would have something to drive and it worked out perfectly. He had my household belongings and my car packed for me without a hitch, don’t forget it was just me! I would recommend using Jim to move anything and everything. He even provided me with a reliable storage facility. Love, love, love the Kona Car Guy!
Paul and Marlene Marcinkowski
Pennsylvania to Hawaii
We had contracted with three separate movers before Jim “The Kona Container/Car Guy” was recommended to us. Jim’s services are more efficient, timely, and cost effective than movers we have contracted with previously. I enjoy doing business with Jim because he removes the stress and worry concerning our shipments. Since July 2011 Jim has shipped autos, scooters, and household goods for us from Ketchum Idaho, Scottsdale Arizona, and Miami Florida to Hawaii. His response time when we have questions is good. When we shipped one of our vehicles to Hawaii, Jim took care of the Hawaii registration so when my employer arrived the vehicle had plates, the safety inspection sticker, was fueled, washed and in the garage. Our office enjoys Jim’s sense of humor and we now refer to him as our ‘go to dude.’
Arizona/Florida/Idaho to Hawaii
After planning our move from the Bay Area to the Big Island for the last 13 years, in earnest mid-2011, Jim McCain made everything happen for us with no fuss, no muss and for much less money than any other moving company we contacted. We tend to over-analyze, over-research everything, but especially something as important as relocating our lives from the mainland to Hawaii. Jim came through on every moving arrangement he made for us and our truck with no surprises and the best available service. He helped us get the container packed at our San Rafael, CA residence in early October 2011 and our truck taken for shipping at the Oakland harbor, too. By the time we arrived in Kona later that month, our belongings were neatly unloaded at the local storage unit of our choice. Our truck arrived days later less than a mile from our temporary rental. Jim was available at every turn to answer any questions we had about anything. He understood our anxieties and kept us focused on our goal in the kindest, most informative way. We would recommend him without reservation to anyone who is considering making this move to Hawaii. We felt incredibly lucky to have stumbled upon Kona Car Guy last year and have only the best things to say about our experience with the outstanding help we were given by him.
Carrie & Rick Pugh
California to Hawaii
Several years ago, when we made the move to Hawaii Island, it had been a logistics nightmare, with weeks of research and scheduling to get all the elements aligned. When we decided to move back to the mainland, we wanted to find an “all inclusive” mover. After an easy internet search, we found the Kona Container and Car Guy.
One phone call and we were well on our way to a seamless move. He handled all phases of the move, door to door, with speed and professionalism.
When moving day came, Jim and crew were there at the appointed time, loaded the container with our household goods and two vehicles. A few weeks later, the container and crew arrived at our new mainland home…all hassles and headache free for us.
We sincerely and highly recommend the Kona Container and Car Guy if your planning a move to or from the Hawaiian Islands.
Puna, Hawaii to the Mohave Desert, Nevada
I wanted to comment on how well Jim took care of my family when we moved back to the Big Island. While in Southern California, we called another local (from Kona) moving company. They referred us to another company (in San Diego) who works with them, that company then referred me to someone else who would come out and do the quote..on and on..at the end of the day they were ALOT more expensive than Jim.
On the day of our move, his crew arrived on time and ready to work. Jim also arranged for my car pick up and delivery to Kona. No driving to Long Beach or to Hilo!
Just before my arrival to Kona, our leased property was not ready. Jim found us a great deal on local storage, and he delivered our items and put them in storage. His fee for this extra service was very reasonable. When our place was ready, his crew came on time and placed the items in our home.
His communication, through the entire process, was great! I would highly recommend him and his crew. Also, his prices were the best that I found! But I would say this, even if they were more expensive I would still use him!
Thanks again Jim!
Tom and family
Laguna Beach California to Kona Hawaii
I have worked with Jim McCain on two moves over the past two years; one personal and one professional. My partner and I moved from Virginia in the spring of 2011, and we chose to work with Jim to coordinate all aspects of our move after doing much research. We were not disappointed and can highly recommend Jim for a number of reasons. Jim was very responsive to our many questions offering good advice on how to handle an overseas move to Hawaii as well as how to save money to make the moving costs as affordable as possible. Although there were moments when we were a bit anxious, Jim was always there when we needed and for the most part everything went very smoothly.
In my position as CEO of a health care organization on the island, we turned to Jim to help us with the relocation just recently of a health care professional we recruited. Again, Jim was quite responsive and came through to handle all aspects of the move. It’s my pleasure to highly recommend Jim for anyone wanting to work with a professional and be more personally involved in their move to keep costs down yet still work with a professional to handle those aspects that he does so well.
Pat and Colleen
Virginia to Kapaau, Hawaii
Austin, Texas to Hawi, Hawaii
I could have stumbled through the whole getting all of our things in a container and getting them here, but why when I’m only going to do it once? Jim already knew how to make it all happen and did it very well. We communicated whenever needed, the price was not only competitive but better than some of the quotes I received, and everything got here just fine. Jim’s crew on both ends was nothing short of amazing, they picked up things and loaded them by hand that I never would have been able to. Jim provided a good experience for our move to the Big Island. Thanks Jim!
Dave and Mickie
Coos Bay Oregon to Ocean View, Hawaii
We made our move in June-July from California to Kona, a jam-packed 20′ Matson container, with the excellent service of Jim McCain – aka Kona Car Guy – and are happy to give him our unqualified recommendation.
Jim’s rate is per container. That turned out to be important. I also got a quote from KonaTrans and the local SoCal mover they work with offered very little specific information. Their quote was based on 7000 lb load (as the average household move) with an open-ended addition to be made when the container is weighed at port. Our container came in just shy of 10,000 lb and with the KonaTrans arrangement we would not have known the actual cost until the port weigh-in. With Jim’s per-container rate, we had the amount locked in from the start.
We boxed or otherwise packed our stuff and went with his service that includes his crews loading the container and unloading at the new location. He has a less expensive rate if you want to load/unload yourself, but I would not suggest it unless you have experience loading containers for ocean shipment. Jim’s crew has that experience and it paid off with a nearly break-free move.
In addition, we moved 2 vehicles and the KonaTrans SoCal rep was not at all interested in that business, suggesting we make arrangements ourselves with Matson. Because KonaCarGuy Jim discounts bundled services, our cost for the cars (including flatbed delivery from Hilo to Kona) turned out to be less than the Matson fee would have been to us directly.
Culver City, CA to Kona, HI
I recently used the Kona Car Guy to bring my Honda to the Big Island. He did a great job — quickly answered my calls or emails, chatted and gave me advise, and everything worked as he said it would. Of course he cannot control the shipping company, the weather, or what happens among the nations! I was very happy with his service and would recommend him without hesitation. My good friend also used him and was very happy.
Bay Area to Kona, Hawaii
We are in the process of moving this month to Hawaii Island and Jim has always returned our calls within a half hour or less. He came to our home this week to asses our unique moving needs. We have been really impressed with everything. Hope to be enjoying our new life on Hawaii Island in Waikoloa Village mid-February!
John and Dorothy
Corvallis, Oregon to Waikoloa, Hawaii
Jim McCain is the absolute best in moving. We are currently using Jim to move our household goods and two vehicles to The Big Island. We investigated using Matson and Pasha but after talking to Jim, I knew we made the best decision for US!
Patsy and Dennis
Denver to Kona, Hawaii
Just used the Kona Car Guy to move my car to the Big Island. Had a great experience—car arrived exactly as promised. I wished all contractors I work with we’re this good!
Solano Beach, California to Kona, Hawaii
I’d like to give Jim McCain (aka the Kona Car/Container Guy) the highest possible ratings for his excellent services moving all my stuff to Hawaii. He was available by cell phone and text messaging almost any day of the week including holidays over a several month period. And if he was not available when I called, he returned all messages and calls promptly. He was friendly and helpful. He also helped with the purchase and shipment of my motorbike. Remarkably, he even showed up at our home in the Canadian Rockies to personally supervise the move! I did check with several other moving companies before doing business with him, and all their quotes were considerably more expensive. I strongly recommend his services to anyone moving to the Islands.
Rob and Jackie Edmonds
Nelson, B.C. to Waimea Hawaii
I have to sing the praises of Jim McCain at konacarguy.com. He knows the routine backwards and forwards, is totally straightforward & honest, responsive to all our calls and questions, and his prices are more than reasonable for the service he provides. No surprises, no hidden costs. Everything is up front. We are in the process of moving from SoCal to Kona (our 20′ container and one of the vehicles we’re shipping are at sea right now) and Jim’s very professional crew showed up when promised, did a superb job of loading our container and got us moving in much better time than I’d hoped. Jim is a wealth of knowledge about the process and uses that to save his customer’s money.
Culver City, CA to Kona, HI
James McCain and his Kona Car Guy Crew performed their services like Las Vegas Magicians! I should know, because that’s what I am, a real Professional Magician that just relocated to Kona on The Big Island from Atlantic City, NJ. after a 5 year contract at the Tropicana Casino.
James and his crew moved a 4 bedroom house, a massive Magic Book Library, my stage props, and a brand new car, precisely, on time, without incidence nor any damage whatsoever. His crew from pick up to delivery were on time, prepared, clean, neat, friendly and professional!
As my container traveled across the country, then the ocean, James personally kept me informed every step of the way via phone and e-mail. There were no unexpected cost overruns nor surprise surcharges. What I did experience was unexpected and surprising service that went above and beyond our contracted agreement!
James and his crew represent the True Aloha Spirit of Hawaii…
They didn’t just move me…
They “Welcomed” me to my new Home!
Mahalo nui loa and Warmest Aloha to James, his staff and crew!
“Kona Kozy”…AKA … Kozak The Magician
Atlantic City, NJ to Kona, HI
We want to thank you for you superior help getting our vehicle here to Hawaii, and especially for your excellent communication to us when, through no fault of yours, a shipping delay occurred. Without your knowledge, kindness and helpfulness, Jim, the whole process of getting our needed truck to the Big Island would have been so very much more stressful and complex! We are grateful and want you to know how much we appreciate your conscientious work!!!
Barbara and Ron Arnoldsen
Hood Canal, WA to Hawaii
Dear Jim, I wanted to commend you and your team on the excellent service you provided for our short-notice move from our mountain lake home in the Washington Cascades to our new home in Kailua Kona. The fact that your team was able to coordinate and perform the time-sensitive move so flawlessly was amazing. The fact that it included a move out from our slammed packed storage unit 30 miles from our home and an unload and load at our house with our furnishings bound for the Big Island, plus an SUV in the container to boot, was a work of magic.The encore was the container’s on-time arrival during Iron Man with a precision offload of the SUV and all the contents, without a hitch. You guys are the best, hands down.
We recommend you wholeheartedly to anyone needing professional, reliable, and courteous moving services to the Big Island.
Tom & Stacey Bierlein
Lake Kachess, WA to Kona, HI
We have shipped both vehicles and furniture to and from the Big Island ourselves and through The Kona Container/Car Guy and please believe me it was much less of a hassle using The Kona Container/Car Guy. I think, in some cases it was even cheaper when considering all the expenses involved. It is a “no worry” solution to your shipping needs. Jim and his team handle it all, even glitches that are beyond their control. I will never ship anything any other way as long as The Kona Container/Car guy is available to handle it for me.
13 year Kona resident
We were very impressed with your service and you were the only company that could get our vehicles delivered from the Hilo side to Kona.